Office Resources

Insurance & Billing

Wyoming Orthopedics and Sports Medicine accepts a number of insurance plans, including:

• Blue Cross Blue Shield
• First Choice of the Midwest
• Great West/Cigna
• Medicare
• Railroad Medicare
• Tricare
• United Healthcare
• UPREHS
• US Dept of Labor
• Wyoming Medicaid
• Wyoming Workers Compensation

If your insurance company is not listed above, please feel free to contact our office at (307) 635-2562, or contact the insurance company directly for details. Even if an insurance provider is listed above as an accepted insurance, it is in the best interest of patients to contact their insurance company directly, in advance of any appointments, in order to verify the extent of coverage and the pre-authorization and/or co-payment requirements of their plans.

If a patient does not have health insurance, he or she can still receive treatment from us. However, an up-front payment of $150 will be required at the time of the first visit. During the first visit, we will provide the patient with our billing office information in order to set up a payment plan. If the patient does not pay the financial obligation agreed upon, the overdue account may be sent to an outside collector.

We partner with Cheyenne Regional Medical Group (CRMG) for our billing needs. CRMG prepares and submits standardized insurance claims to a patient’s primary insurance company. The amount the insurance company will pay is determined by each individual’s insurance policy. It is the patient’s responsibility to know the details of his or her insurance policy, and be familiar with the coverage and restrictions.

Patients will receive monthly billing statements, and it is their responsibility to make payments on time, regardless of their insurance situations. For questions regarding a current account balance, please contact Multi-specialty Physicians Group (our contractor) at (307) 432-3685.

All billing questions should be directed to (307) 432-3685.

No-Show Policy

Due to increased patient flow and a subsequent patient waiting list, Wyoming Orthopedics and Sports Medicine requires notification within 24 hours if the patient is unable to attend their appointment. If a patient fails to notify our office of their absence within 24 hours of the scheduled appointment, a $25 fee will be assessed. Insurance companies will not be billed for this missed appointment, and payment must be received prior to rescheduling your appointment.

New Patient Forms

Before your first visit to our office, please download, print and complete the applicable forms. If you are unable to print them, you may save and email them to [email protected]. You can find these forms in the ‘Before Your Visit’ section of our homepage, and can follow the link below to get there.

In preparation for your appointment, please make sure to bring a list of your current medications, insurance card(s), x-rays, MRIs, other diagnostic test results, and any medical records pertaining to your chief complaint.

Prescription Refill Policy

To request a prescription refill, please call your local pharmacy directly, or call our office. If you call the office, please allow two business days for refill processing.