Cheyenne Regional Medical Center Earns Four-Star Quality Rating from Centers for Medicare & Medicaid Services

July 31, 2024—Cheyenne Regional Medical Center (CRMC) officials announced today that the hospital has earned a top four-star overall quality rating from the federal Centers for Medicare & Medicaid Services (CMS).

According to CMS, the overall hospital rating shows how well each hospital performed, on average, compared to other hospitals in the United States. The rating ranges from one to five stars, with five being the highest. About 2,900 hospitals nationwide are rated, with the ratings and other quality results posted on the CMS website Hospital Compare.

“At Cheyenne Regional Medical Center, our mission is to inspire great health. Being rated by CMS as a four-star hospital is a significant achievement that demonstrates our commitment to providing exceptional care and helping our community achieve better health,” Cheyenne Regional cardiologist Abdelhadi Rifai said. “When combined with our other recent quality awards, this rating indicates that our hospital and health system are providing high-value care to our community. This recognition is something that not only our employees and medical staff, but our entire community should all be extremely proud of.”

CMS reviews more than 50 quality measures grouped into seven categories to evaluate hospitals. The categories that are most heavily weighted are for mortality, safety of care, readmissions, and patient experience. CRMC scored above national rates for preventing mortality, safety and patient experience.

Another major area where CRMC exceeded the national average was for its safety of care. Safety of care falls primarily into two categories: hospital-acquired infections and complications arising from surgical procedures.

“This four-star CMS rating reflects the closely monitored, quality-driven performance improvement work that has taken place at Cheyenne Regional Medical Center over the past few years,” CRMC Chief Medical Officer Jennifer Howes, MD, said. “I want to thank our employees and all the providers at Cheyenne Regional Medical Center for providing the high level of comprehensive care that has resulted in this top national rating.”